“We work with our clients to help them increase referrals in several ways. First, by establishing a referral program for staff and residents (customers)”, says Melissa Caravella of Creating Results. “In addition, we can help identify potential strategic partnerships within our clients’ communities with local businesses that serve the same audience”.
“Reputation management tools can also help not only solicit feedback from your prospects and customers but also solicit reviews from those who’ve had a positive experience, which provides social proof for the product or service”. She finishes by saying, “Lastly, we’ll also provide content and materials to support in-person interactions with potential referral sources”.